PRE SALE SERVICES

Currently we cater for private practices. We offer online training by approval instructors as well as consulting on integrating The Systems into existing practices. Our dedicated clientele bear testimonial to our remarkable products and outstanding service. To schedule a FREE no obligation demonstration, please completes the contact us form and provide all relevant information, and we will contact you very soon.

DELIVERY & INSTALLATION

Delivery time is typically 3 to 5 working days after confirmation of payment.

Our well trained staff is always available to better support you, from the simple installation process to general maintenance of The Systems.

Installation services are meticulously carried out. We guarantee our products to be zero defective. Customer service and technical issues are well documented and resolved utilizing free remote software(Teamviever) . Rest assured your purchase through Menla Technologies will be a smooth and efficient process. 

The installation requires an activation within a Pin code.  We assist you in acquiring this.

Proactive and scheduled maintenance is carried out in order to prevent breakdown and ensure correct functioning and reserve the shelf life of The Systems. If your hardware device should become defective, LD Technology will replace your device as soon as possible during your first year maintenance program (free first year and renewable every subsequent year).

We also have experienced computer technicians who would be happy to advise you on specific computer requirements.

Ask us about our fully installed ready to ship laptops only for US customers.

Call our hot line and speak with one of our experienced customer service representatives from Monday to Friday (9 am to 5 pm central) should you have any further questions.

AFTER SALE SERVICES

LD Technology manufacturer prides themselves on their after sales service and support. 

Practitioner Support
ALL THE LD PRODUCTS'TRAINING ARE FREE

Certified instructors are available for practitioner support questions Monday to Friday 9am to 5pm EST and training via Internet (Team viewer technology).
To request an appointment for training online, please contacttraining@ldteck.com

The Case files' export/ import option facility(Telemedicine) of The Systems will enable patient case encoding files to be exported to any fellow user for reviewed and follow up (HIPPA compliant)

Technical Support
LD Technology offers dedicated technical support and assistance with software/ hardware installation errors via Internet (Team viewer technology).
Software patches and updates can be installed on your computer via remote access (internet required) 
Our dedicated technical support staff is available via email Monday to Sunday 9am to 5pm EST Technical support contac:t support.ldteck@gmail.com.

Marketing Support and Accessories order
Coming soon...LD Technology will offer flyers, brochures and tri folds to help market your practice 

For order accessories: Disposable electrodes or/and new Cables.
Major CC accepted